Privacy Policy
Last updated: February 24th, 2026
1. Information We Collect
We collect information when you:
- Create an account
- Use our URL shortening service
- Access shortened links
- Use our analytics features
- Browse our website or use our platform (when consent is given)
2. Types of Data Collected
2.1 Personal Data
- Email address (for registered users)
- Account preferences (including theme settings)
- Language preferences
- Notification preferences (milestones, reports, alerts, etc.)
2.2 Usage Data
- IP addresses
- Browser type and version
- Access times and dates
- Click-through statistics for shortened URLs
- Link creation and activity data
- Achievement and milestone data
2.3 Analytics and Interaction Data (Consent Required)
When you accept cookies, we additionally collect:
- Page views and navigation patterns
- Button clicks, link clicks, and form submissions (via automatic interaction tracking)
- Feature usage patterns within the platform
- Rage clicks (repeated clicks indicating frustration)
2.4 Session Recordings (Consent Required)
When you accept cookies, we may record your browsing sessions using PostHog's session recording feature. Recordings capture:
- Mouse movements, clicks, and scrolls
- Page navigation and time spent on each page
- Form interactions
Privacy protections applied to session recordings:
- All password fields are automatically masked — their contents are never recorded
- CSRF tokens and other security-sensitive form fields are masked
- Sessions shorter than 3 seconds are automatically discarded
- Recordings are only captured on the production domain (planck.to)
Session recordings are used solely to improve usability, identify bugs, and enhance the user experience. They are not shared with third parties for marketing purposes.
3. Use of Cookies
We use cookies as described in our Cookie Policy. These include:
- Essential cookies for site functionality
- Preference cookies (theme, language)
- Analytics cookies (when consent is given)
4. How We Use Your Data
We use collected data to:
- Provide URL shortening services
- Generate link analytics
- Improve our services and user experience
- Send service-related communications
- Send notifications (milestone alerts, activity reports, subscription updates, etc.) based on your preferences
- Display public statistics in our leaderboard (see Section 5 for details)
- Analyse product usage and identify areas for improvement (when consent is given)
5. Public Data Sharing and Leaderboard
We maintain a public leaderboard that displays user statistics to showcase engagement and achievements within our platform. The following information may be publicly visible:
- Username
- Total clicks across all your links
- Number of links created
- Number of achievements unlocked
- Days active (time since account creation)
Your email address and other personal information are never displayed on the leaderboard. You can manage your visibility preferences in your account settings, though certain basic statistics may still be aggregated for platform analytics purposes.
We reserve the right to exclude users from the leaderboard at our discretion, particularly in cases of policy violations or suspicious activity.
6. Third-Party Services
We use the following third-party services to process data (when consent is given):
- PostHog (PostHog Inc., US): Product analytics, session recording, and feature usage tracking. Data is processed in the United States (PostHog Cloud US).
- Google Analytics (Google LLC): Traffic analysis and website usage statistics
- Google Ads (Google LLC): Marketing and advertising purposes
These services are only active when you have accepted cookies. If you reject cookies, no data is sent to these providers.
7. Data Security
We implement appropriate security measures to protect your data. However, no internet transmission is completely secure.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing communications
- Manage notification preferences in your account settings
- Withdraw consent for analytics and session recording at any time by clearing your browser cookies and revisiting the site — you can then click "Reject" on the cookie banner
9. Updates to This Policy
We may update this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions, please contact us.